We cannot accept returns or exchanges for reasons of customer convenience. Also, if you purchase a product with cash on delivery and the item is refused, we will charge you the return shipping fee and cash on delivery fee (even in cases where shipping is free). Thank you for your understanding.
If the product is damaged or soiled upon delivery, please contact us within 7 days of receiving the product and we will exchange or return it.
However, please note that we will only process exchanges or returns after inspecting the returned product.
*If the product shows signs of use, we may not be able to exchange or return it, so please check that the product is free of scratches and is working properly upon arrival.
If you wish to return or exchange an item, please contact us by email or phone before returning it.
